XC2 Software
Customer Support Center



Click Above Link to be directed to the XC2 Software Updates and Downloads Site

You will need a user name and current password to access the Updates and Downloads Site

You will also need a password to run the Update Installers

Please call XC2 Software for Downloading XC2 Updates : 800.761.4999

XC2 Software is dedicated to supporting our customers in the easy implementation of our software.

Our knowledegable and friendly technical support team is available Monday through Friday.

Support Hours:

7:00 AM - 4 PM Pacific Time

or via email through our contact page: Contact Us

Our services include assistance with program installation, adding records, entering test results, performing searches (Query) for lists of records. Creating and modifying letters. Sending letters, printing and exporting data.*

Whenever you call us for technical support, you should always have the program running on the computer in front of you.

We also offer, a live solution to any technical support issue you may have through: WebEx™ Online Meeting Services. This allows us to actually view your computer through our WebEx™ web site, safely and securely, for the fast diagnoses and problem resolution.

XC2 Webex Logon: Click Here for XC2 Webex LogOn

The following links are provided to be used as an easy and handy reference.



Please call XC2 Software for Downloading XC2 Updates : 800.761.4999

Note: Password required for all downloads

• System Requirements

• System Requirements

• XC2 Update from Billing System
• XC2 Update from Billing System - Import Guide

• XC2 Update from Billing System - User-Initiated Version

• XC2 Update from Billing System - Automatic-Server Version

• XC2 Update from Billing System - User-Documentation



• Registration Notes - Under Construction

• Installation Notes - Under Construction

• Data Conversion - Under Construction

• Administrator Preferences - Under Construction

• EZ Letters & Notices - Under Construction

• GIS Export & SetUp - Under Construction

• Technical Support Information - Under Construction

• Quick Report Editor - Under Construction

*Please see XC2 Software Solutions' Technical Support Agreement for details & exclusions.
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